Frequently Asked Questions
We offer a comprehensive range of wellness services including aromatherapy sessions, therapeutic massage, skin care treatments, body wellness therapies, and at-home services. Our holistic approach focuses on balancing your mind, body, and spirit through natural healing methods and personalized care.
You can book an appointment by calling us at +61 72839427, sending us an email at inner_balance@gmail.com, or using our online contact form. We recommend booking in advance to secure your preferred time slot. Our team will confirm your appointment and provide any preparation instructions if needed.
During your first visit, we'll conduct a brief consultation to understand your wellness goals and any specific needs or concerns. We'll explain the chosen treatment process and ensure you're comfortable throughout your session. Please arrive 15 minutes early to complete any necessary forms and to help you relax before your treatment begins.
Yes, we offer various wellness packages designed to provide ongoing care and better value for regular clients. Our packages include combinations of aromatherapy, massage, and skin care services. We also have membership options with discounted rates and priority booking. Contact us to learn more about our current packages and membership benefits.
We understand that schedules can change. We ask for at least 24 hours notice for cancellations or rescheduling to avoid any fees. Cancellations made less than 24 hours in advance may be subject to a cancellation fee. We're always happy to work with you to find alternative appointment times that suit your schedule.
Absolutely! We are committed to using only high-quality, organic, and natural products in all our treatments. Our essential oils are pure and sustainably sourced, and our skin care products are free from harmful chemicals and synthetic additives. We believe in the power of nature to heal and rejuvenate, and this philosophy is reflected in every product we use.